ALE® OVC® Status - Incident history

OmniVista Cirrus 10.5.2 upgrade in the Europe regional cluster

2026-03-04T01:00:00.000+00:00

Type: Maintenance

Duration: 6 hours

Affected Components: EU

Mar 4, 01:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

Mar 4, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 4, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Service disruption in the US regional cluster

2026-03-03T20:30:00.000+00:00

Type: Incident

Duration: 2 hours

Affected Components: US

Mar 3, 20:30:00 GMT+0
Investigating - OmniVista Cirrus services in the US region are currently disrupted. The OmniVista team is working to resolve the issue..

Mar 3, 22:30:00 GMT+0
Resolved - All OmniVista Cirrus services are now operating normally.

OmniVista Cirrus 10.5.2 upgrade preparation in the Europe regional cluster

2026-03-03T02:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: EU

Mar 3, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

Mar 3, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 3, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.2 upgrade preparation in the Europe regional cluster

2026-03-02T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Mar 2, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 2, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 2, 02:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.5.2 upgrade in the Americas regional cluster

2026-02-26T05:00:00.000+00:00

Type: Maintenance

Duration: 6 hours

Affected Components: US

Feb 26, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 26, 05:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

OmniVista Cirrus 10.5.2 upgrade preparation in the Americas regional cluster

2026-02-25T07:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: US

Feb 25, 07:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

Feb 25, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 25, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.2 upgrade preparation in the Americas regional cluster

2026-02-24T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Feb 24, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 24, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 24, 07:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista 10.5.1 Maintenance Update – Europe regional Cluster

2025-10-14T04:00:00.000+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: EU

Oct 14, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 14, 04:00:00 GMT+0
Identified - Expected disruptions: none..

Oct 14, 05:00:00 GMT+0
Completed - Maintenance is now in progress.

OmniVista 10.5.1 Maintenance Update – Americas regional Cluster

2025-10-13T08:00:00.000+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: US

Oct 13, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 13, 09:00:00 GMT+0
Completed - Maintenance is now in progress.

Oct 13, 08:00:00 GMT+0
Identified - Expected disruptions: none..

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-10T02:00:00.000+00:00

Type: Maintenance

Duration: 1 day and 12 hours

Affected Components: EU

Sep 10, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

Sep 10, 07:07:01 GMT+0
Identified - Maintenance is now in progress.

Sep 10, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-09T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Sep 9, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management and UPAM authentication services..

Sep 9, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 9, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-08T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Sep 8, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 8, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 8, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of device connectivity..

OmniVista Cirrus 10.5.1 upgrade in the Americas regional cluster

2025-08-27T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Aug 27, 07:00:00 GMT+0
Identified - Expected disruptions: none..

Aug 27, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 27, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.1 upgrade preparation in the Americas regional cluster

2025-08-26T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Aug 26, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 07:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of device connectivity..

Aug 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.5.1 upgrade preparation in the Americas regional cluster

2025-08-25T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Aug 25, 07:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service..

Aug 25, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.4.3 upgrade in the Europe regional cluster

2025-01-21T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Jan 21, 02:00:00 GMT+0
Identified - Expected disruptions: 60 minutes of management services interruptions. This will not affect network operations nor UPAM (network authentication) services..

Jan 21, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 21, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.4.3 upgrade preparation in the Europe regional cluster

2025-01-17T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Jan 17, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 17, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 17, 02:00:00 GMT+0
Identified - No service interruptions anticipated in this phase..

OmniVista Cirrus 10.4.3 upgrade preparation in the Europe regional cluster

2025-01-16T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Jan 16, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 16, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 16, 02:00:00 GMT+0
Identified - Expected disruptions: two interruptions of service of 15 minutes each..

OmniVista Cirrus 10.4.3 upgrade in the Americas regional cluster

2025-01-15T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Jan 15, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 15, 07:00:00 GMT+0
Identified - Expected disruptions: 60 minutes of management services interruptions. This will not affect network operations nor UPAM (network authentication) services..

Jan 15, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus 10.4.3 upgrade preparation in the Americas regional cluster

2025-01-14T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Jan 14, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 14, 07:00:00 GMT+0
Identified - No service interruptions anticipated in this phase..

Jan 14, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

OmniVista Cirrus 10.4.3 upgrade preparation in the Americas regional cluster

2025-01-13T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Jan 13, 07:00:00 GMT+0
Identified - Expected disruptions: two interruptions of service of 15 minutes each..

Jan 13, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 13, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

OmniVista Cirrus Upgrade to Release 10.4.2 - EU Phase 3

2024-05-29T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

May 29, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

May 29, 02:00:00 GMT+0
Identified - No service interruptions anticipated in this final phase..

May 29, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus Upgrade to Release 10.4.2 - EU Phase 2

2024-05-28T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

May 28, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

May 28, 02:00:00 GMT+0
Identified - In this phase, there will be a brief disconnection affecting UPAM authentication services (15 min); network management and network devices will not be affected..

May 28, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

OmniVista Cirrus Upgrade to Release 10.4.2 - EU Phase 1

2024-05-27T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

May 27, 02:00:00 GMT+0
Identified - There will be a brief disconnection affecting both UPAM authentication services + network management (15 min) then a second one for UPAM authentication services (15 minutes) - network devices will not be affected in phase 1..

May 27, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 27, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

OmniVista Cirrus Upgrade to Release 10.4.2 - US Phase 3

2024-05-24T06:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

May 24, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 24, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

May 24, 06:00:00 GMT+0
Identified - No service interruptions anticipated in this final phase..

OmniVista Cirrus Upgrade to Release 10.4.2 - US Phase 2

2024-05-23T06:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

May 23, 06:00:00 GMT+0
Identified - In this phase, there will be a brief disconnection affecting UPAM authentication services (15 min); network management and network devices will not be affected..

May 23, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

OVNG (aka OVC 10.X) US Cluster is experiencing an outage.

2024-04-12T02:00:00.000+00:00

Type: Incident

Duration: 6 days and 12 hours

Affected Components: US

Apr 12, 02:00:00 GMT+0
Investigating - We are currently investigating this incident..

Apr 12, 13:00:00 GMT+0
Identified - We have applied a fix and are monitoring it..

Apr 12, 17:00:00 GMT+0
Resolved - This incident has been resolved..

Apr 12, 15:00:00 GMT+0
Monitoring - This incident has been monitored..